Reviews
The bottom of our 11 year old water heater rusted out and flooded the basement several months ago. We needed it replaced same day due to a malfunctioning shut off intake valve on the water heater itself. I had to shut off the water to the entire house. To add to my dilemma I also wanted it replaced with my preferred brand. I called 2 other companies before WCS and was told it would be at least a week before they could get to me. I called WCS, explained the situation and they sent Bryan out within 2 hours. I had a new water heater installed a couple hours after that. No extra fees or up charge and the price was fair. And, WCS will come inspect and drain it free of charge each year.
We had such a good experience with the water heater that we had Bryan out yesterday to do a checkup on our older HVAC system. He was very thorough and explained the "need to address" items and "future things to consider" without pressure. Bryan is prompt, courteous and takes the time to explain things clearly. He represents your company very well.
I was absolutely pleased by my experience! Bryan was not only punctual and incredibly pleasant, but was able to explain all the steps to what he was doing and clearly forecasting what to expect in the future with my water heater. Would definitely recommend!
Bryan and Shane have come out to my home and provided great service at a fair price multiple times. They really helped us out in a crunch on short notice. They installed a gas hookup on my dryer, they are the only company in Columbus that does this. They installed a ceramic cooktop and a faucet. A couple of weeks later my hot water heater went out, they found the replacement and did a great job installing and hooking up. They carried out the old one all at a really reasonable price. Great team. Highly recommend this company!!!!!
Very detailed oriented. My technician was Shane. Excellent customer service, provided a remedy for the issue, and fixed it. I will use them again and thanks again for all you do!
Bryan was excellent - prompt, helpful and informative. The work we required cost much more than expected but the service was great.
Bryan did a great job. Gave a range of different price/service options which was nice. Would use again. Would recommend and use again.
Shane did a great job of fixing my AC. I appreciate how professional he was, and how he thoroughly explained all of the available options before completing the repairs.
My air conditioning was not cooling below 79 degrees. I called on on a Wednesday evening about 8pm. Bryan Burke was there in about an hour, was there for about an hour. $630 for 4 lbs. of refrigerant, stop leak and the emergency service charge. Recommended replacing the whole system if it leaked again. My house is just over 10 years old. The wife is happy and the house is cool again. :)
