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Privacy Policy

TropiCool Heating, Air Conditioning, and Plumbing is sensitive to the private nature of information you provide to us over the Internet. Our Privacy Policy is designed to protect your personal information while giving you the opportunity to obtain useful information, products, and services.

Information We Collect

Personal information may include your name, phone number, address, and email address, along with other information by which you can be personally identified.

We also collect usage information when you visit us. Website usage information is not personally identifiable. It describes how our website is used and navigated, including the number and frequency of visitors to each page and the length of their stay. It also includes the domain names of browsers that visit our website, the time of day the website was visited, and other non–personally identifiable information.

How We Use and Share Your Information

We use the information we collect to provide and improve our products and services, respond to your inquiries, and communicate with you. We do not sell your personal information.

Mobile opt-in data will not be shared or sold with third parties for their marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services (such as customer service) only as needed to carry out those services; all other use case categories exclude text messaging originator opt-in data and consent.

Text Messaging (SMS)

When you submit your phone number or email address through the Site, you agree that we may contact you about your service request, appointment, estimate, or account by phone call, text message, or email, including through automated systems. Message and data rates may apply. Consent to marketing texts is not a condition of purchasing any service. You can opt out of text messages at any time by replying STOP, and out of marketing emails by using the unsubscribe link in any message.

Opt-Out / Contact

Please click here to contact us if you have any further questions about our privacy policy or to stop receiving future emails, phone calls, or other direct communications from TropiCool Heating, Air Conditioning, and Plumbing.

Advertising

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third–party vendors, including Google, use cookies to serve ads based on someone’s past visits to the TropiCool Heating, Air Conditioning, and Plumbing website. Any data collected will be used in accordance with our privacy policy and Google’s privacy policy.